Last updated: 22 October 2026
We pack every order with care so that your tea reaches you fresh and in perfect condition.
Where we deliver
We deliver to addresses across India.
Dispatch and delivery times
- Orders are usually dispatched within 1–2 working days of being placed. Working days exclude Saturdays, Sundays and public holidays.
- Delivery usually takes 3–7 working days after dispatch, depending on your location.
- If preparing your order takes longer than 48 hours, for example due to stock availability, we will let you know about the delay.
Delivery times are estimates and may occasionally be affected by courier delays, weather or other circumstances beyond our control. If this happens, we will keep you informed.
Shipping charges
All prices on our website are inclusive of applicable taxes. Where a shipping charge applies, it is shown at checkout, so you will always see the full amount before you pay.
Tracking your order
Once your order is dispatched, we will share the tracking details with you, so that you can follow your parcel through our logistics partner.
Delivery issues
- Please make sure your address and phone number are complete and correct, so the courier can reach you
- If a delivery attempt fails because of an incorrect address or unavailability, the courier may return the parcel to us. We will contact you to arrange re-delivery, which may carry an additional charge
- If your parcel arrives damaged or tampered with, please see our Refund and Returns Policy and write to us within 72 hours of delivery
Contact us
RealiTea
Shop No. 1A, Shiva Market, Harsh Vihar, Pitampura, New Delhi – 110034, India
Email: care@realitea.in
Phone: +91 92170 30066 (10:00 am to 6:00 pm)